Frequently Asked Questions

© 2010 Jumping Beans Inflatables. All Rights Reserved.

Question:  How much does it cost to rent?

 

Answer:  Our rental rates begin as low as $175.00 for a full day.  A full day is 7-9 hours.  Units are delivered in the morning and picked up in the evening.

 

Question:  Can I pick up the units?

 

Answer: No, we are a full service provider.  We believe that safety is the #1 concern for everyone.  Our staff will deliver, set-up, and address all safety features upon completion of set up.

 

Question:  How clean are our units?

 

Answer:  All of are units are inspected, cleaned, and sanitized after every use.

 

Question:  How safe are the units?

 

Answer:  Jumping Beans Inflatables does not sacrifice safety for any reason.  Our staff is trained that if weather conditions are not conducive to safety standards then we are unable to set up our units.  Inclimate weather such as 15 mph or more winds, rain, excessive rain that causes pooling on the ground, or if it's 55 degrees or below these conditons are not permissable for set up.

 

Question:  What if the weather is bad?

 

Answer: If the winds are 15 mph or more, raining, excessive rain the causes pooling on the ground, or it's below 55 degrees we are unable to set up the units.  At that time the renter and Jumping Beans Inflatables will determine if they want to wait a couple of hours, reschedule, provide a indoor facility, or cancel.  If weather prohibits delivery and set-up the renter will not be assessed any fees.

 

Question:  What are the requirements to make a reservation?

 

Answer: All renters must have a major credit card in their name.  The credit card is not charged.  Upon completion of your event we will seek payment of cash, check, or credit card.  If you desire to use your credit card we do charge a $10.00 processing fee.

 

Question:  Why do you need a major credit card?

 

Answer:  Renters must supply a credit card to hold your reservation.  If a reservation is canceled less than 48 hours or less, Jumping Beans Inflatables will obtain the full amount of rental.  Also, the credit card is needed for any damage that is assessed upon completetion of  your rental.  At this time, should we see that any damage has occured other than normal wear and tear per our contract your credit card will be charged for the cost of the repair of the unit.  All parties will be aware of any charges being charged before payment is received.  Please know that we abide by all private credit card policies.  We do not sell your credit card informtion to any 3rd party vendors and all credit card informtions is kept safe unitl completion of rental and then it is destroyed.

 

Question:  What if I cancel?

 

Answer:  You will not be charged if you cancel 3 days or more in advance.  If you cancel less than 3 days prior to your event, Jumping Beans Inflatables will obtain the full charge of the rental.  If Jumping Beans Inflatables has to cancel for any reason due to weather or personal emergancies their will be no charge.

 

Question:  Can the units be set up on concrete?

 

Answer:  We discourage setting up on concrete for safety reasons.  However, if it is absolutely necessary we can.  Their will be an additional charge of $50.00 for the cleaning of the units.

 

Question:  What is your delivery area?

 

Answer:  We service Northern Illinois and Southern Wisconsin.  We meet all licensing regulations in these states.

 

Question:  How much room do I need?

 

Answer: Our smallest unit is 18 x 18 and requires a relatively flat area with a minimum of 20 x 20 foot clearance.  The area should be free of debris, animal droppings, low limbs, or low (utility) wires.

 

Question:  How much in advance should I make my reservation?

 

Answer: The sooner the better.  Usually, 1 month in advance allows you your choice of units.  We book units on a first come first serve basis.

 

Question:  Do I need electricity?

 

Answer:  We need electricity to power the blowers.  We have 50 and 100 foot extension cords with us, so you'll need an outlet near the area.  Otherwise, for an additonal charge we can provide a generator.

 

Question:  Can you set up in Parks?

 

Answer:  We can set up in parks.  Permits are required for most public parks.  We are happy to assist you with this process.

 

Question:  When do you set-up and pick-up?

 

Answer: We will always have rentals delivered and set-up at least 1/2 hour before your

event starts.  Our morning deliveries are between 8:00 - 11:00am and our evening pick-ups

are between 6:00 - 9:00pm.  A few days prior to your event we will call you with a more precise

time when we confirm your reservation.

 

Question:  Do you provide attendants with the rental of your units?

 

Answer:  Yes, for an additonal fee we can provide you with fully trained, presentable,

friendly, and courteous staff.